"I wanted to write and tell a little story about a phone call that I got."
"About 5 months ago I got a phone call from this guy and had no idea who he was.
He told me he was with this company I had never heard of. This company was Coast to Coast
Computer Products and his name was Lamont Washington. Lamont went on to tell me about
Coast to Coast and I was up front with him. I told him I never had heard of the company,
and I didn't like people calling and cold selling me. I told Lamont that I wouldn't buy
from him until I found out more about Coast to Coast. So, having a background in
investigations and collections, I did a search to find out anything possitive or negative
about Coast to Coast. I couldn't find a single negative thing. I called Lamont back
and told him my findings and ever since then Lamont has been my go to guy. If I need
something, he can get it for me. We even get M&M's without an order and the girls here
love that. In closing, I love Coast to Coast. Lamont is awesome, as are your products."
Mike Rash
SpringHill Suites - Annapolis
"I had to email and tell you how very impressed I am with your customer service from
my sales rep and your company. We have been buying online from a competitor for years,
but when you set up our web page I could not believe how simple it was. That is a real
asset for us as we do not have a lot of time to spend ordering printer supplies."
"We are not a huge company and do not actually buy all that much but are treated like we
are just the opposite. I love that in a company. We are a service company as well and
treat our small customers the same as our big ones. That is a true sign of a successful
business in my opinion."
"I am going to tell everyone I know who might benefit from your company to give you a try."
Connie Stanifer
Automatic Door Systems
"I just wanted to take a minute to tell you how much I appreciate your business. As you may know, in my position at Beckman coulter, I personally deal with well over 60 suppliers, with varying degrees of receptiveness to our needs. The purchasing department here in whole deals with over 300 suppliers, all with the same varying degrees of receptiveness to the needs of Beckman Coulter."
"With all this in mind, Coast To Coast and you personally are the benchmark of service that I use to compare how are suppliers respond to our needs. Put quite simply, if every one of my suppliers was as maintenance free as you, I probably wouldn’t be needed around here! As I say to my co-workers when we discuss our suppliers, Coast To Coast is on 'auto-pilot'."
"I sincerely appreciate your quick response to our orders, your lack of “neediness” and your watchful eye over our account. You are in a very select group of suppliers that I simply have zero problems with, and I wanted to let you know that I do very much appreciate your personal efforts. It is your personal touch that keeps things running so smoothly, efficiently and maintenance free, and no doubt makes you an invaluable asset to your company."
Very Gratefully,
John M. Sage
Beckman Coulter, Inc.
"I wanted to thank you so much for all of your help. We have recently switched to try a new vendor who is located closer to us thinking that the lack in distance would be to our advantage, but have realized the vast difference between their product and your products from Coast to Coast."
"The new vendor's cartridges were giving us only 3,000 copies for the HP 9000's as opposed to your 27,000 - or higher - copies count. Their cartridges were smearing and streaking as well as one of the products we received from them was not even recognized by our printer (meaning the chip we believe is bad)."
"We have always received the best quality and service from Coast to Coast and I just wanted to thank you."
Hazel Kean
Morgan Meredith & Associates
I want to take a moment to thank your company for the high quality materials and service we have been receiving. I particularly want to thank our customer service representative for the spirit of excellence in her job performance. Originally, I hesitated in using your company when she first contacted me 2 months ago. It was her enthusiasm and loyalty to Coast To Coast which convinced me to purchase supplies for your office equipment. Thank you for having such an outstanding employee on your team."
- Marie B. Ali
"It is a pleasure doing business with Coast to Coast (and you personally). We are treated fairly, and kept abreast of any price increases that may be on their way. The product ordered from Coast to Coast always arrives on time, in the correct quantity, and in good working order. I have highly recommended not only Coast to Coast's products, but their service as well. It is a pleasure doing business with you and your Company."
- Marjorie L. Webster
"Great service, great prices, and great savings are the top three reasons why I switched to Coast to Coast Computer Products. Requests for price quotes are handled quickly, and there is always a significant savings! I no longer 'shop around' - I know Coast to Coast will always meet or beat its competitors pricing. If there's ever a problem with an order, it is quickly resolved. My supplies budget goes much further now than it ever did before, thanks to Coast to Coast."
- Richard Paquin
"What impresses me the most is that whenever I call, you always seem to know exactly what I am looking for, with a part number and a price at your finger-tips! You are always so pleasant to talk with - it's nice to just talk about the weather or whatever comes to mind. I hope to continue ordering your products for a long long time. Thank you so much for everything."
- Debbie Haley
"Just a little note to let you know how impressed I am with the Coast to Coast Diamond Series toners for my Laser Jet 4's! Since the first "trial" toner you sent me, I have had nothing but fantastic results! Your cartridges last a great deal longer than the previous toners I had been using. Because I was on maternity leave, I had several different people ordering for me, so in turn I have several different types of toners. Because of this, I have had the opportunity to run my own little "head to head" test, and Diamonds came out on top each time. I really appreciate you steering me in the right direction with these toners. NOT ONLY am I saving money, but I do not have to order toners as frequently. Thanks again for all your help!"
- Barb Combs
"Coast to Coast Computer Products is my one stop shop for great service and quality computer and office products. My rep Terri Redondo is always on hand to field questions, get quotes, and resolve any issues that may arise. It is nice to have a company and a representative that is always following up with orders and making sure the customer is happy. Their prices are competitive and product selection is abundant."
- Clinton Rowe
"This is just a quick note to thank you again for turning me on to the HP C4127X Long Life Jumbo Cartridges. They last 2 to 3 months - double and triple the life of my previous ones. Thanks again, I appreciate your help!"
- Ramona Haegele
"I particularly like the personalized service, and quick resolution to any challenges."
- Douglas H. Lee
"Hey, I just wanted to drop you guys a line to let you know how impressed I am with your company and your products. Your customer service is the best in the business. My account manager started out as a salesman selling me products for all of my printers, but now I can say he is truly a friend that I look forward to speaking with whenever I have a printing need. He deserves a pat on the back for the superior customer service he has given me. He has always gone above and beyond the call of duty to save me money and fix any problems that I have. Thank You, Thank You, Thank You!"
- Charles A. Reynolds
